info@phpl.co.uk
01625 919470

  • Macclesfield, United Kingdom
  • info@phpl.co.uk
  • 01625 919470

Meet The Team

Meet Our Team

Meet Our Friendly Team of Insurance Experts.

Andrew Tyrrell

Director

Paul Winterburn

Account Director

Rachael Carrington

Broking Manager

Abigail Palmer

Account Handler

April McCulley

Account Executive

Grace Barlow

Account Handler

Rhian Holmes

Accounts Assistant
PHP Insurance - chartered insurance brokers

the symbol of technical competence

Our Chartered title means a lot to us. It was not easily achieved, and it takes continuous investment and commitment to maintain. It is our policy to maintain these standards, and your guarantee of our overall commitment to customer service and professionalism.

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Who are PHP Insurance?

PHP Insurance are a Chartered Insurance broker located in Macclesfield, in the North West of England. Our clients are based throughout the whole of the UK. PHP Insurance have a first class reputation as a leading independent corporate and commercial insurance broker, with chartered status. We pride ourselves on having the best quality people, all highly trained and commercially experienced - with our clients at the heart of absolutely everything we do.

What type of insurance does PHP provide?

PHP Insurance are specialists in providing commercial insurance policies. We have a leading panel of UK based insurers, all with a minimum of an A rating. This includes access to Lloyds of London and we are members of leading insurance networks.

How long has PHP Insurance been trading?

PHP Insurance (formerly Peter Hattersley & Partners) were formed in 2002. We acquired Bradshaw Bennett Insurance in 2019 into our family, and now these clients are looked after by our PHP Insurance brand.

Are you a "Chartered Insurance Broker" and what does that mean?

PHP Insurance has been awarded the prestigious "Chartered Insurance Broker" award by The Chartered Insurance Institute (CII). This award is very exclusive - less that 5% of UK insurance brokers have this status - and is only given to brokers that meet the rigorous criteria of professionalism, capability and expertise the award demands. This includes continual training and development, developing knowledge, enhancing capability and maintaining ethical standards.

What is the benefit of using a Chartered Insurance Broker?

Our Chartered title means a lot to us. It was not easily achieved, and it takes continuous investment and commitment to maintain. It is our policy to maintain these standards, and your guarantee of our overall commitment to customer service and professionalism. This means our clients can expect the very highest standards of customer service and our attention to detail ensuring we have every aspect of your business covered is second to none.

Tell me more about the PHP Insurance team?

Yes, we are absolutely a people business! Our team are very important to us and our relationships with are customers are equally important! Insurance is a real people business as ultimately we are helping insure businesses, their revenues and therefore the livelihoods of all employees. Please do visit our Meet the Team page to get to know the people behind PHP Insurance.

Do you assist clients with Claims Management?

PHP Insurance pride ourselves on our specialist knowledge within the claims management and dispute resolution arena. We are one of the leading UK Insurance brokers offering a claims management service, with expert knowledge and skills when our clients really need us most - in the event of a claim. In the unfortunate event of a major claim occurring, PHP provides a full claims support service, including meeting with the loss adjusters and negotiation with insurers throughout the whole claims process.

Do you have any specialisms within Commercial Insurance?

PHP Insurance have access to the full spectrum of commercial insurance policies. However we do pride ourselves in our deep expertise in areas such Directors & Officers, Professional Indemnity, Distressed Risks and Cyber Insurance.

Are you a member of any associations?

Our Chartered Insurance Broker status means we are a member of the The Chartered Insurance Institute (CII), which is a professional body dedicated to building trust in the insurance and financial planning profession. PHP Insurance are also members of BIBA - the British Insurance Brokers Association.

What is the process of obtaining an insurance quote?

PHP Insurance have access to a large panel of UK based insurers, all with a minimum of an A rating. Some of these exclusive schemes are not available elsewhere. The process will start with our experts working alongside you to gather the detailed information required to ensure your business is fully insured. This includes a thorough risk assessment of all risks to your business. Our team will intuitively know the most suitable insurer(s) for your commercial insurance needs and will then obtain competitive quotations - ensuring you also have a full understanding of the differing policy benefits. The final stage - upon acceptance - is delivering your insurance portfolio via the same account management team you have dealt with since the beginning of the process.

What is the renewal process?

We are not an insurance broker that only speaks to you at renewal, in fact quite the opposite! Due to our expertise and Chartered Insurance status,, many of our clients have quite complex and every changing businesses, hence the contact between PHP Insurance and our customers is relatively frequent. This could be amendments to your policies as your business changes (e.g. new premises, stock, vehicles etc) and our in-house claims management team work closely with the insurer's loss adjustor to obtain the very best outcome for our clients. It is highly unlikely the renewal of your insurance is the only contact during the duration of your policy! PHP Insurance pride ourselves on our close relationships with our customers and our proactive approach to your changing insurance requirements. The renewal process will be a comprehensive review of your commercial requirements, based on our detailed knowledge of your business and any future plans you may have.

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